Privacy & Cookies
Privacy Policy
This Privacy & Cookies Policy explains how personal data is collected, used and protected when you visit www.eightlivesdown.com, contact Eight Lives Down through the website, or use the online shop.
The website is operated on behalf of Eight Lives Down. Details of the responsible data controller will be added here once confirmed.
Information We Collect
When you use this website, personal data may be collected in several ways:
Contact form: If you contact us through the website, we receive the information you provide, such as your name, email address and the contents of your message.
Online shop: If you place an order, information necessary to process and fulfil the order is collected, such as your name, email address, billing and/or shipping address and order details.
Technical data: When you visit the website, certain technical information may be processed automatically, such as your IP address, browser and device information, and information necessary for the security and operation of the website.
Cookies and similar technologies: The website uses cookies and similar technologies. Further information about these is provided in the Cookies section below.
How We Use Personal Data
We process personal data only where there is an appropriate legal basis and only to the extent necessary for the relevant purpose.
Information submitted through the contact form is used to respond to enquiries and communicate with you.
Information provided when placing an order is used to process the order, arrange payment and delivery, communicate about the order, and fulfil applicable legal obligations.
Technical data may be processed where necessary to operate, maintain and secure the website.
Where processing requires your consent, such as certain non-essential cookies or tracking technologies, it is carried out only on the basis of your consent. You can withdraw or change your consent at any time using the privacy settings available on the website.
Website Hosting and Wix
This website is created and hosted using services provided by Wix.com Ltd. Wix processes certain personal and technical data on our behalf in order to provide, operate and secure the website and its functions, including the online shop and contact forms.
Data processed through Wix may be stored or processed using infrastructure located outside the European Economic Area. Where required, appropriate safeguards for international data transfers are used in accordance with applicable data protection law.
Further information about Wix's processing of personal data is available in Wix's Privacy Policy.
Payments via PayPal
Payments made through the online shop are currently processed by PayPal. When you choose PayPal as your payment method, the information necessary to process the payment is transmitted to and processed by PayPal in accordance with its own privacy practices.
We do not receive or store your PayPal login credentials or full payment-card details. We receive the information necessary to identify the payment and process your order.
Further information about how PayPal processes personal data is available in PayPal's Privacy Statement.
Embedded Content and External Services
This website includes content and functionality provided by third-party services, including YouTube, Spotify and Songkick.
When you interact with embedded content, the relevant third-party provider may receive technical information such as your IP address and browser or device information and may use cookies or similar technologies in accordance with its own privacy practices.
Where consent is required, such content or associated technologies are restricted according to the privacy choices you make through the website's cookie consent system. Some functionality may therefore differ depending on your consent settings.
You can find further information about the processing of personal data by these providers in their respective privacy policies.
Cookies and Consent
This website uses cookies and similar technologies. Some are necessary for the website to function securely and correctly and do not require your consent. Other technologies may be used only with your consent.
The technologies used on this website may include essential technologies required for the operation and security of the website, as well as functional, analytics and advertising technologies. Non-essential technologies are used only where permitted by your consent choices. More detailed information about the individual services and categories currently in use is available through the cookie consent settings.
When you first visit the website, you can choose whether to accept or deny non-essential cookies and technologies through the cookie consent banner.
You can change or withdraw your consent at any time by clicking the privacy settings icon displayed at the bottom of the website.
Your consent preferences are managed using Usercentrics for Wix. Information about your consent choice is stored so that the website can respect your preferences on subsequent visits.
You can view more detailed information about the technologies and services used on this website, including their purposes and categories, by opening the privacy settings and selecting “More Information”.
Data Retention
Personal data is retained only for as long as necessary for the purposes for which it was collected and as required by applicable law.
Information relating to orders and payments may be retained for the periods required by applicable accounting, tax and other legal obligations.
Messages submitted through the contact form are retained only for as long as reasonably necessary to deal with the enquiry and any resulting communication.
Technical and consent-related information is retained according to the relevant operational, security and consent-management requirements.
Sharing of Personal Data
Personal data is shared with third parties only where necessary to operate the website, provide requested services, process and fulfil orders, comply with legal obligations, or where you have given consent.
Depending on how you use the website, relevant recipients may include service providers such as Wix, PayPal and other providers described in this policy.
Personal data is not sold to third parties.
Your Rights
Under applicable data protection law, including the General Data Protection Regulation (GDPR), you may have the right to:
access personal data held about you;
request correction of inaccurate or incomplete data;
request deletion of your personal data;
request restriction of processing;
object to certain processing;
receive certain personal data in a portable format;
withdraw consent at any time where processing is based on consent; and
lodge a complaint with a competent data protection supervisory authority.
The exercise of these rights may be subject to the conditions and limitations provided by applicable law.
Supervisory Authority
If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) or another competent supervisory authority.
Croatian Personal Data Protection Agency (AZOP)
Selska cesta 136
10000 Zagreb
Croatia
Contact
If you have questions about this Privacy & Cookies Policy or wish to exercise your data protection rights, please contact:
Eight Lives Down
Email: contact[at]eightlivesdown.com
Details of the responsible data controller will be added once confirmed.
Changes to This Policy
This Privacy & Cookies Policy may be updated from time to time to reflect changes to the website, the services we use, or applicable legal requirements.
Last updated: 29 August 2026